Frequently Asked Questions

1. What are your opening hours?

All Homeground Gym branches are open 24/7, giving you the freedom to train anytime that suits your schedule.

2. When are staff available at the gym?

Each branch has specific staffed hours. You can check the staff hours for your preferred location athe front desk, on our social media pages, or by contacting us directly.

3. How do I enter the gym?

All members enjoy phone-based entry via our access control system. Once you’ve signed up and activated your membership, you’ll receive access instructions.

4. Can I visit all Homeground Gym locations with my membership?

Not at the moment, but we are working on enabling cross-branch access to Jurong, Tampines, and Farrer Gym respectively!

5. Do you offer personal training?

Absolutely. We have a team of certified personal trainers ready to help you achieve your goals. Book a free consultation to find the right coach for your needs.

6. Is there a trial pass available?

We offer first-time trial passes and drop-in options. Reach out to your nearest outlet or visit our homepage for more details.

7. Do you offer classes like Pilates or group training?

Group classes like Pilates are available at our Clementi studio (Homeground Gym & Pilates). For other functional or small group training, check
with your branch or follow our updates on Telegram and Instagram.

8. How do I pause or cancel my membership?

Memberships can be paused or cancelled with advance notice via email or through our app. Terms and lead times apply – please check your membership agreement or reach out to our team for help.

9. Is there real-time crowd tracking?

Yes – all branches are equipped with real-time occupancy tracking, so you can plan your workouts when it’s less busy.

10. What equipment do you have?

We offer a comprehensive range of top-tier equipment, including free weights, power racks, cardio machines, functional training tools,
and recovery accessories. Each gym is designed to suit both beginners and advanced lifters.

11. Do you offer student or corporate rates?

No discounts needed — our prices are already a steal! Reach out to us to learn more.

12. How can I contact you?

You can DM us on Instagram, message us on Telegram, or use the contact form on our website. You can also speak to our friendly
staff during manned hours at any outlet.

Contact us.

Submit your contact information and our team will reach out to you.

Farrer Park

Tampines East

Jurong West

Clementi